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Conditional prompts on slots

It would be great that a slot could accept different prompts for "If not present, then ask", and each prompt could also be conditional.


Imagine this scenario of booking appointment for vet practices: I have a node with a slot configured with a prompt "How soon can you come?


Then the bot is suggesting dates until no more dates available. When it reaches this point, the bot is configured to jump to the node with the slot. In this case I would like to ask "What other day would you like to come?" rather than "How soon can you come?"

  • Guest
  • Nov 29 2017
  • Already exists
Why is it useful?
Who would benefit from this IDEA? As a developer I want to be able to define conditional initial prompts for a slot
How should it work?
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  • Admin
    Mitch Mason commented
    7 Jan, 2019 08:32pm

    You can edit the json of slots by clicking the settings wheel next to it. You can also make a slot conditional by clicking the settings cog and adding more conditions, including other slot values. I dont think these two do everything you've outlined above but should cover a majority. 

  • Guest commented
    2 Jan, 2018 05:33pm

    Besides the Contiditional prompts for a slot feature, each prompt should be editable in the JSON editor in order to be able to add an output "action" to the prompt itself.

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