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Identify fraud checking document sent by customers

Some companies ask customer to send their personal document with photo in order to authenticate them when trying to change their address, e-mail or telephone

Is there any possibility to train Watson API to identify when it is a fraud attempt or not?

  • Guest
  • Sep 29 2018
  • Needs review
Why is it useful?
Who would benefit from this IDEA? Companies that might need today to check each document manually through an agent from Contact Center
How should it work?
Idea Priority
Priority Justification
Customer Name
Submitting Organization
Submitter Tags
  • Attach files