IBM Watson™ Ideas

Welcome to the IBM Watson™ Ideas Portal

We welcome and appreciate your feedback on IBM Watson™ Products to help make them even better than they are today!

If you are looking for troubleshooting help or wondering how to use our products and services, please check the IBM Watson™ documentation. Please do not use the Ideas Portal for reporting bugs - we ask that you report bugs or issues with the product by contacting IBM support.

Before you submit an idea, please perform a search first as a similar idea may have already been reported in the portal.

If a related idea is not yet listed, please create a new idea and include with it a description which includes expected behavior as well as why having this feature would improve the service and how it would address your use case.

Include entities within intents

Often a single concept is repeated in many different intents. If that concept were defined as an entity and that entity includable as part of an example of an intent, it would greatly simplify the definitions of intents.

For example, suppose the chatbot concerns EU GDPR. There will be many intents around the concept of personal data, such as:

  • Do you collect personal data?
  • How do you use personal data?
  • How can I change my personal data?
  • etc.

However, "personal data" might be written as "personal data", "personal information", "personal info", "my data", "pd", and many others, including misspellings and other variants. All of these variants should be included in examples of intents, making the creation of intents very tedious and error prone.

Thus, if "personal-data" were defined as in entity and then included within examples of intents:

  • Defining of intents could be vastly simplified
  • It could be much easier to train Watson to recognize all the intents using a given entity, rather than having to train each intent separately
  • You could avoid forgetting to include certain examples within intents
  • Guest
  • May 9 2018
  • Already exists
Why is it useful?
Who would benefit from this IDEA? chatbot designer (see the stories above)
How should it work?
Idea Priority
Priority Justification
Customer Name
Submitting Organization
Submitter Tags
  • Attach files
    May 16, 2018 02:16

    Referencing an entity within an intent example is already possible.  See here: