Currently WA (premium) uses a calculation of confidence within 55% of top intent for disambiguation candidates. This is too sensitive for some training sets (the range increases with higher confidence levels, triggering disambiguation more often than desired - for example, if top intent comes back with 98% confidence, disambiguation is happening when the second intent is just 54%), would like this to be configurable.
I am working with a customer who cannot make use of this premium feature due to disambiguation triggering too often.
Why is it useful?
|Who would benefit from this IDEA?||As the product owner for a WA implementation, I need to be able to set the sensitivity of the disambiguation feature.|
How should it work?