IBM Watson™ Ideas

Welcome to the IBM Watson™ Ideas Portal


We welcome and appreciate your feedback on IBM Watson™ Products to help make them even better than they are today!


If you are looking for troubleshooting help or wondering how to use our products and services, please check the IBM Watson™ documentation. Please do not use the Ideas Portal for reporting bugs - we ask that you report bugs or issues with the product by contacting IBM support.


Before you submit an idea, please perform a search first as a similar idea may have already been reported in the portal.


If a related idea is not yet listed, please create a new idea and include with it a description which includes expected behavior as well as why having this feature would improve the service and how it would address your use case.

Answer Writer role and tooling

The work of defining a dialog tree is technical, however the the work in writing, editing and reviewing individual answers is better performed by a Writer/Author/Subject Matter Expert.

This idea is for the Watson Tooling to add a new screen that lists all the text answers and allows users with limited technical ability to edit each answer and mark them as reviewed / approved and show the date & time last modified and last reviewed, so that Answer Writers can filter to make sure that the written answers are up to date.

  • JAYSEN OLLERENSHAW
  • Aug 2 2018
  • Attach files
  • JAYSEN OLLERENSHAW commented
    24 Aug 00:43

    This would be a good candidate for the "Premium" level offering.

  • Jason Li commented
    24 Aug 00:46

    And version-control the answers!

    Customer at Westpac complains that this is already a feature in offering from our competitors.

  • JAYSEN OLLERENSHAW commented
    29 Aug 08:00

    Was just at a chatbot summit in Sydney, where most organisations said that content management in terms of authoring answers, reviewing answers, approving answers and version control was a pressing issue.

  • Admin
    BRIAN LOVEYS commented
    31 Oct 19:39

    This makes complete sense.  Not in the short term, but something we're looking at in 2019.